All Systems Operational

About This Site

Welcome to the UMass Shared Services status page. This page is managed by University Information Technology Services at the UMass Office of the President. It is intended to share any service impacting events for key University IT services. Visit our website for more information about UITS and our services.

Student Services Operational
Student Production (Boston, Dartmouth, Lowell)   Operational
Admissions - UMass Custom Application   Operational
Admissions - Check Status   Operational
Housing Dartmouth   Operational
Housing Lowell   Operational
u.achieve Boston   Operational
eTranscript   Operational
Parent Access   Operational
ID Email Lookup   Operational
HR Direct   Operational
Finance Systems Operational
Finance Production   Operational
BuyWays   Operational
Effort Certification   Operational
Summit Operational
Summit - Finance   Operational
Summit - HR   Operational
Summit - Student   Operational
Summit - Position Management   Operational
Document Imaging (Boston, Dartmouth, Lowell)   Operational
International Services Operational
Terra Dotta - Travel Registry   Operational
Terra Dotta - Study Abroad   Operational
Sunapsis   Operational
Legal Systems Operational
Case Logistix   Operational
Legal Files   Operational
R25 Operational
R25 Boston   Operational
R25 Lowell   Operational
Web Services Operational
Massachusetts.edu   Operational
UMassp.edu   Operational
Office 365   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Finance 9.2 Upgrade May 24, 17:00 - May 30, 08:00 EDT
The Financial system will be unavailable from 5pm Thursday (5/24) through 8am Wednesday (5/30) for the upgrade to version 9.2
Posted on May 21, 11:12 EDT
Past Incidents
May 22, 2018

No incidents reported today.

May 21, 2018
Completed - The scheduled maintenance has been completed.
May 21, 22:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 22:00 EDT
Scheduled - This scheduled maintenance affects HR Direct.
May 21, 16:13 EDT
Resolved - Service now available.
May 21, 11:50 EDT
Monitoring - Performance impacted. Actively working as an issue.

Summit Finance is experiencing an intermittent performance problem while a critical unplanned maintenance job is running. This problem may also affect other Summit subject areas to a lesser degree. There is not yet a estimated time of completion for the maintenance job.

Next scheduled update - 11:30.
May 21, 10:54 EDT
May 20, 2018

No incidents reported.

May 19, 2018

No incidents reported.

May 18, 2018

No incidents reported.

May 17, 2018

No incidents reported.

May 16, 2018

No incidents reported.

May 15, 2018

No incidents reported.

May 14, 2018

No incidents reported.

May 13, 2018

No incidents reported.

May 12, 2018
Completed - The scheduled maintenance has been completed.
May 12, 10:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 08:00 EDT
Scheduled - The Finance Production system will be unavailable from 8am to 10am on Saturday, May 12th.
May 10, 08:51 EDT
May 11, 2018

No incidents reported.

May 10, 2018

No incidents reported.

May 9, 2018

No incidents reported.

May 8, 2018

No incidents reported.