All Systems Operational

About This Site

Welcome to the UMass Shared Services status page. This page is managed by University Information Technology Services at the UMass Office of the President. It is intended to share any service impacting events for key University IT services. Visit our website for more information about UITS and our services.

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Student Services Operational
* Student Production (Boston, Dartmouth, Lowell) ? Operational
Admissions - UMass Custom Application Operational
Admissions - Check Status Operational
* u.achieve Boston ? Operational
* eTranscript ? Operational
Parent Access Operational
ID Email Lookup Operational
myUMB Applicant Portal Operational
Worcester Student Operational
Human Resources Operational
* HR Direct ? Operational
* PageUp ? Operational
* ePAF ? Operational
Finance Systems Operational
* Finance Production ? Operational
* BuyWays ? Operational
* Effort Certification ? Operational
* UM-Plan: Strategic Financial Planning & Analysis Tool ? Operational
Summit Operational
* Summit - Finance ? Operational
* Summit - HR ? Operational
* Summit - Student ? Operational
* Summit - Executive ? Operational
* Summit - Tableau ? Operational
* Document Imaging (Boston, Dartmouth, Lowell) ? Operational
International Services Operational
* Terra Dotta - Travel Registry ? Operational
* Terra Dotta - Study Abroad ? Operational
* Sunapsis ? Operational
Legal Systems Operational
UMSO Case Logistix Operational
Legal Files Operational
Web Services Operational
* LinkedIn Learning ? Operational
Massachusetts.edu Operational
UMassp.edu Operational
UMSO Collaboration and Communication Tools Operational
UMSO Email Operational
UMSO Outlook Web Access Operational
Office 365 (SharePoint) Operational
UMSO Qualtrics Survey Software Operational
* UMSO Zoom Meetings ? Operational
UMSO Zoom Telephone Services Operational
UMSO DUO Operational
UMSO Duo Security Core Authentication Service Operational
UMSO Duo Security Phone Call Delivery Operational
UMSO Duo Security Push Delivery Operational
UMSO Duo Security SMS Message Delivery Operational
UMSO Network Services Operational
UMSO Wired Operational
UMSO wireless Operational
UMSO VPN Operational
UMSO Operational and Project Services Operational
UMSO Citrix Operational
UMSO Shared Drives Operational
UMSO STAT Operational
* UMSO TeamDynamix ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 23, 2019

No incidents reported today.

Apr 22, 2019

No incidents reported.

Apr 21, 2019

No incidents reported.

Apr 20, 2019

No incidents reported.

Apr 19, 2019
Office 365 (SharePoint) - Degraded Performance
Resolved - This incident has been resolved.
Apr 19, 15:53 EDT
Investigating - Performance impacted. Actively working as an issue.
Apr 19, 13:43 EDT
Apr 18, 2019

No incidents reported.

Apr 17, 2019
Microsoft Exchange Email - Major Outage
Resolved - The Exchange email connectivity issues are resolved. Please restart Outlook or reboot your machine if connectivity issues persist.
Apr 17, 15:57 EDT
Update - We are continuing to investigate this issue.
Apr 17, 14:47 EDT
Investigating - We have received multiple reports of connectivity issues to Exchange email, including Outlook webmail. We will send an update when resolved.
Apr 17, 14:47 EDT
Outlook Security Certificate Updates Planned Maintenance
Completed - The scheduled maintenance has been completed.
Apr 17, 14:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 13:00 EDT
Scheduled - In preparation for our migration to Office 365 Cloud Email storage, we will be updating our Outlook Security Certificates on Wednesday, 4/17/19, between 1:00 – 2:00 p.m. Users may experience a security alert pop-up message in Outlook during this time. If this occurs, please select yes on the pop-up message and Outlook will function normally.
Apr 16, 14:49 EDT
Apr 16, 2019
Summit - Batch Running Late
Resolved - Service now available.
Summit Finance is complete. Position Management will not run today. The data will be one day old.
Apr 16, 11:11 EDT
Update - Summit Student is complete. Summit finance is still running. I will make another update once finance is finished.
Apr 16, 10:56 EDT
Update - The Summit HR schedule is complete. The Finance and Student schedules are still running.
Apr 16, 08:58 EDT
Update - Batch running late.
The Summit HR schedule should finish in about 40 minutes. The Summit finance schedule has started and will finish in about 2 1/2 hours.
Apr 16, 08:17 EDT
Monitoring - Please note: batch is running late. An update will follow.
Apr 16, 07:07 EDT
Apr 15, 2019
Student 9.2 Application Upgrade Planned Maintenance
Completed - Student 9.2 Application Upgrade Planned Maintenance is complete.
Apr 15, 20:10 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 17:00 EDT
Scheduled - The system will be unavailable from 5pm Friday, April 12th through 7am Tuesday, April 16th for a system upgrade. We appreciate your patience during the upgrade weekend.
Apr 10, 14:19 EDT
Apr 14, 2019

No incidents reported.

Apr 13, 2019

No incidents reported.

Apr 11, 2019

No incidents reported.

Apr 10, 2019

No incidents reported.

Apr 9, 2019

No incidents reported.

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