All Systems Operational
About This Site
Welcome to the UMass Shared Services status page. This page is managed by University Information Technology Services at the UMass Office of the President. It is intended to share any service impacting events for key University IT services. Visit our website for more information about UITS and our services..
* = component is protected by the Secure Access Login Page.
Student Services
Operational
* Student Production (Boston, Dartmouth, Lowell)
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Operational
Admissions - UMass Custom Application
Operational
Admissions - Check Status
Operational
* u.achieve Boston
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Operational
* eTranscript
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Operational
Parent Access
Operational
ID Email Lookup
Operational
myUMB Applicant Portal
Operational
Worcester Student
Operational
Human Resources
Operational
* HR Direct
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Operational
* PageUp
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Operational
* ePAF
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Operational
Finance Systems
Operational
* Finance Production
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Operational
* BuyWays
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Operational
* Effort Certification
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Operational
* UM-Plan: Strategic Financial Planning & Analysis Tool
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Operational
Summit
Operational
* Summit - Finance
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Operational
* Summit - HR
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Operational
* Summit - Student
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Operational
* Summit - Executive
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Operational
* Summit - Tableau
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Operational
* Document Imaging (Boston, Dartmouth, Lowell)
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Operational
International Services
Operational
* Terra Dotta - Travel Registry
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Operational
* Terra Dotta - Study Abroad
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Operational
* Sunapsis
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Operational
Legal Systems
Operational
UMSO Case Logistix
Operational
Legal Files
Operational
Web Services
Operational
* LinkedIn Learning
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Operational
Massachusetts.edu
Operational
UMassp.edu
Operational
UMSO Collaboration and Communication Tools
Operational
UMSO Email
Operational
UMSO Outlook Web Access
Operational
Office 365 (SharePoint)
Operational
UMSO Qualtrics Survey Software
Operational
* UMSO Zoom Meetings
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Operational
UMSO Zoom Telephone Services
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Operational
UMSO Dropbox
Operational
UMSO Slack Notifications
Operational
UMSO Slack Messaging
Operational
UMSO DocuSign
Operational
UMSO Zoom Phone
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Operational
UMSO DUO
Operational
UMSO Duo Security Core Authentication Service
Operational
UMSO Duo Security Phone Call Delivery
Operational
UMSO Duo Security Push Delivery
Operational
UMSO Duo Security SMS Message Delivery
Operational
UMSO Network Services
Operational
UMSO Wired
Operational
UMSO wireless
Operational
UMSO VPN
Operational
UMSO Operational and Project Services
Operational
UMSO Citrix
Operational
UMSO Shared Drives
Operational
UMSO STAT
Operational
* IT Service Cloud
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
4th Floor - South Street Wireless Infrastructure Planned Maintenance
Oct 1, 13:00-21:00 EDT
On Thursday, October 1 from 1:00 p.m. to 9:00 p.m. all wireless offerings will be unavailable on the 4th Floor - South Street while we perform a scheduled upgrade. This upgrade will enhance redundancy and leverage newly upgraded equipment at the location. This work will not impact any hard wired connectivity on the 4th Floor – South Street nor have any impact on the 1 Beacon location.
If you require network connectivity on the 4th Floor -South Street location during the maintenance window please use a hard wired connection.
Posted on Sep 28, 12:56 EDT
If you require network connectivity on the 4th Floor -South Street location during the maintenance window please use a hard wired connection.
Posted on Sep 28, 12:56 EDT
Production Data Center Planned Maintenance
Oct 3, 16:00 - Oct 4, 12:00 EDT
On Saturday, October 3 from 4:00 p.m. to Sunday, October 4, 12:00 p.m. maintenance in the UITS South Street Data Center that houses the Production environments for UITS Shared Services, including the Secure Access Login Page, HR Direct, Finance, Summit, Student (Boston, Dartmouth, Lowell, and UMass Medical) applications is being conducted.
Services will be unavailable during this event, including UMSO access to files on shared drives between 1:00 a.m. and 7:00 a.m. Please plan accordingly.
Posted on Sep 23, 12:29 EDT
Services will be unavailable during this event, including UMSO access to files on shared drives between 1:00 a.m. and 7:00 a.m. Please plan accordingly.
Posted on Sep 23, 12:29 EDT