All Systems Operational

About This Site

Welcome to the UMass Shared Services status page. This page is managed by University Information Technology Services at the UMass Office of the President. It is intended to share any service impacting events for key University IT services. Visit our website for more information about UITS and our services..

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Student Services Operational
* Student Production (Boston, Dartmouth, Lowell) ? Operational
Admissions - UMass Custom Application Operational
Admissions - Check Status Operational
* u.achieve Boston ? Operational
* eTranscript ? Operational
Parent Access Operational
ID Email Lookup Operational
myUMB Applicant Portal Operational
Worcester Student Operational
Human Resources Operational
* HR Direct ? Operational
* PageUp ? Operational
* ePAF ? Operational
Finance Systems Operational
* Finance Production ? Operational
* BuyWays ? Operational
* Effort Certification ? Operational
* UM-Plan: Strategic Financial Planning & Analysis Tool ? Operational
Summit Operational
* Summit - Finance ? Operational
* Summit - HR ? Operational
* Summit - Student ? Operational
* Summit - Executive ? Operational
* Summit - Tableau ? Operational
* Document Imaging (Boston, Dartmouth, Lowell) ? Operational
International Services Operational
* Terra Dotta - Travel Registry ? Operational
* Terra Dotta - Study Abroad ? Operational
* Sunapsis ? Operational
Legal Systems Operational
UMSO Case Logistix Operational
Legal Files Operational
Web Services Operational
* LinkedIn Learning ? Operational
Massachusetts.edu Operational
UMassp.edu Operational
UMSO Collaboration and Communication Tools Operational
UMSO Email Operational
UMSO Outlook Web Access Operational
Office 365 (SharePoint) Operational
UMSO Qualtrics Survey Software Operational
* UMSO Zoom Meetings ? Operational
UMSO Zoom Telephone Services ? Operational
UMSO Dropbox Operational
UMSO Slack Notifications Operational
UMSO Slack Messaging Operational
UMSO DocuSign Operational
UMSO Zoom Phone ? Operational
UMSO DUO Operational
UMSO Duo Security Core Authentication Service Operational
UMSO Duo Security Phone Call Delivery Operational
UMSO Duo Security Push Delivery Operational
UMSO Duo Security SMS Message Delivery Operational
UMSO Network Services Operational
UMSO Wired Operational
UMSO wireless Operational
UMSO VPN Operational
UMSO Operational and Project Services Operational
UMSO Citrix Operational
UMSO Shared Drives Operational
UMSO STAT Operational
* IT Service Cloud Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
HR Direct Planned Maintenance May 29, 16:00 - May 31, 15:00 EDT
HR Direct is being updated to ensure optimal availability and performance of the system. HR Direct will be unavailable starting on Friday, May 29, 2020, 4:00 p.m. through Sunday, May 31, 2020, 3:00 p.m.
Posted on May 24, 13:40 EDT
Past Incidents
May 29, 2020

No incidents reported today.

May 28, 2020

No incidents reported.

May 27, 2020
Completed - The scheduled maintenance has been completed.
May 27, 19:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 17:30 EDT
Scheduled - OBIEE will be unavailable during maintenance due to Weblogic patching.
May 19, 11:35 EDT
May 26, 2020

No incidents reported.

May 25, 2020

No incidents reported.

May 24, 2020

No incidents reported.

May 23, 2020

No incidents reported.

May 22, 2020

No incidents reported.

May 21, 2020
Completed - The scheduled maintenance has been completed.
May 21, 20:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 17:31 EDT
Scheduled - Oracle recommended config changes are being applied to prevent OBIEE down times. OBIEE production will be unavailable during maintenance.
May 19, 11:26 EDT
May 20, 2020

No incidents reported.

May 19, 2020

No incidents reported.

May 18, 2020

No incidents reported.

May 17, 2020

No incidents reported.

May 16, 2020
Completed - The scheduled maintenance has been completed.
May 16, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 08:00 EDT
Scheduled - Worcester Student will be unavailable on Saturday, May 15, 8:00 a.m. to 12:00 p.m
May 15, 11:30 EDT
May 15, 2020

No incidents reported.