All Systems Operational

About This Site

Welcome to the UMass Shared Services status page. This page is managed by University Information Technology Services at the UMass Office of the President. It is intended to share any service impacting events for key University IT services. Visit our website for more information about UITS and our services.

Student Services Operational
Student Production (Boston, Dartmouth, Lowell)   Operational
Admissions - UMass Custom Application   Operational
Admissions - Check Status   Operational
u.achieve Boston   Operational
eTranscript   Operational
Parent Access   Operational
ID Email Lookup   Operational
myUMB Applicant Portal   Operational
Worcester Student   Operational
Human Resources Operational
HR Direct   Operational
PageUp   Operational
ePAF   Operational
Finance Systems Operational
Finance Production   Operational
BuyWays   Operational
Effort Certification   Operational
Summit Operational
Summit - Finance   Operational
Summit - HR   Operational
Summit - Student   Operational
Summit - Executive   Operational
Summit - Tableau   Operational
Document Imaging (Boston, Dartmouth, Lowell)   Operational
International Services Operational
Terra Dotta - Travel Registry   Operational
Terra Dotta - Study Abroad   Operational
Sunapsis   Operational
Legal Systems Operational
UMSO Case Logistix   Operational
Legal Files   Operational
Web Services Operational
LinkedIn Learning   Operational
Massachusetts.edu   Operational
UMassp.edu   Operational
UMSO DUO Operational
UMSO Duo Security Core Authentication Service   Operational
UMSO Duo Security Phone Call Delivery   Operational
UMSO Duo Security Push Delivery   Operational
UMSO Duo Security SMS Message Delivery   Operational
UMSO Collaboration and Communication Tools Operational
UMSO Email   Operational
UMSO Outlook Web Access   Operational
Office 365 (SharePoint)   Operational
UMSO Zoom Meetings   Operational
UMSO Zoom Telephone Services   Operational
UMSO Qualtrics Survey Software   Operational
UMSO Network Services Operational
UMSO Wired   Operational
UMSO wireless   Operational
UMSO VPN   Operational
UMSO Operational and Project Services Operational
UMSO Citrix   Operational
UMSO Shared Drives   Operational
UMSO STAT   Operational
UMSO TeamDynamix   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
This maintenance will impact the UMassp.edu website and Outlook users on mobile and desktops may be prompted to accept a new certificate. Please accept the certificate if prompted and clear your browser cache the morning of 10/17/18.
Posted on Oct 12, 15:23 EDT
Scheduled Maintenance Secure Access Login Page Oct 20, 17:00 - Oct 21, 00:00 EDT
On Saturday, October 20, 2018, 5:00 PM until 11:59 PM production applications that are protected by the Secure Access Login Page will be unavailable to log in. This includes many production applications and systems including HR Direct, Finance, BuyWays, Student and applicant systems for Boston, Dartmouth, Lowell and Worcester, Summit, Document Imaging, and International Services.
Posted on Oct 5, 13:05 EDT
Past Incidents
Oct 16, 2018

No incidents reported today.

Oct 15, 2018

No incidents reported.

Oct 14, 2018

No incidents reported.

Oct 13, 2018

No incidents reported.

Oct 12, 2018
Resolved - Service now available.
Oct 12, 08:04 EDT
Investigating - Summit Finance Batch is running late.
Oct 12, 07:24 EDT
Oct 11, 2018

No incidents reported.

Oct 10, 2018

No incidents reported.

Oct 9, 2018

No incidents reported.

Oct 8, 2018

No incidents reported.

Oct 7, 2018

No incidents reported.

Oct 6, 2018

No incidents reported.

Oct 5, 2018
Resolved - Service now available.
Oct 5, 11:56 EDT
Monitoring - Batch is running late. Estimated completion is 11:30 AM.
Oct 5, 11:05 EDT
Resolved - The Summit FIN batch has completed. Reporting should be available.
Oct 5, 10:43 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 5, 09:20 EDT
Investigating - Summit FIN is still running. Estimated available time is now 10:00.
Oct 5, 07:52 EDT
Oct 4, 2018

No incidents reported.

Oct 3, 2018

No incidents reported.

Oct 2, 2018

No incidents reported.