All Systems Operational

About This Site

Welcome to the UMass Shared Services status page. This page is managed by University Information Technology Services at the UMass Office of the President. It is intended to share any service impacting events for key University IT services. Visit our website for more information about UITS and our services.

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Student Services Operational
* Student Production (Boston, Dartmouth, Lowell) ? Operational
Admissions - UMass Custom Application Operational
Admissions - Check Status Operational
* u.achieve Boston ? Operational
* eTranscript ? Operational
Parent Access Operational
ID Email Lookup Operational
myUMB Applicant Portal Operational
Worcester Student Operational
Human Resources Operational
* HR Direct ? Operational
* PageUp ? Operational
* ePAF ? Operational
Finance Systems Operational
* Finance Production ? Operational
* BuyWays ? Operational
* Effort Certification ? Operational
* UM-Plan: Strategic Financial Planning & Analysis Tool ? Operational
Summit Operational
* Summit - Finance ? Operational
* Summit - HR ? Operational
* Summit - Student ? Operational
* Summit - Executive ? Operational
* Summit - Tableau ? Operational
* Document Imaging (Boston, Dartmouth, Lowell) ? Operational
International Services Operational
* Terra Dotta - Travel Registry ? Operational
* Terra Dotta - Study Abroad ? Operational
* Sunapsis ? Operational
Legal Systems Operational
UMSO Case Logistix Operational
Legal Files Operational
Web Services Operational
* LinkedIn Learning ? Operational
Massachusetts.edu Operational
UMassp.edu Operational
UMSO Collaboration and Communication Tools Operational
UMSO Email Operational
UMSO Outlook Web Access Operational
Office 365 (SharePoint) Operational
UMSO Qualtrics Survey Software Operational
* UMSO Zoom Meetings ? Operational
UMSO Zoom Telephone Services Operational
UMSO DUO Operational
UMSO Duo Security Core Authentication Service Operational
UMSO Duo Security Phone Call Delivery Operational
UMSO Duo Security Push Delivery Operational
UMSO Duo Security SMS Message Delivery Operational
UMSO Network Services Operational
UMSO Wired Operational
UMSO wireless Operational
UMSO VPN Operational
UMSO Operational and Project Services Operational
UMSO Citrix Operational
UMSO Shared Drives Operational
UMSO STAT Operational
* UMSO TeamDynamix ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 26, 2019
Completed - The scheduled maintenance has been completed.
Mar 26, 12:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 12:00 EDT
Scheduled - The UITS Infrastructure team will be conducting scheduled maintenance in the UITS Production Data Center. No interruption to services expected.
Mar 26, 10:41 EDT
Mar 25, 2019

No incidents reported.

Mar 24, 2019

No incidents reported.

Mar 23, 2019

No incidents reported.

Mar 22, 2019

No incidents reported.

Mar 21, 2019

No incidents reported.

Mar 20, 2019

No incidents reported.

Mar 19, 2019

No incidents reported.

Mar 18, 2019

No incidents reported.

Mar 17, 2019
Completed - The scheduled maintenance has been completed.
Mar 17, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 10:00 EDT
Scheduled - Summit Prod 12C will be unavailable for DB maintenance on Sunday 03/17/2019 between 10:00 am and 12:00 pm. Access to IR Prod census tables will also be impacted during this time.
Mar 15, 10:42 EDT
Mar 16, 2019

No incidents reported.

Mar 15, 2019

No incidents reported.

Mar 14, 2019

No incidents reported.

Mar 13, 2019
Completed - The scheduled maintenance has been completed.
Mar 13, 10:10 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 10:00 EDT
Scheduled - Sunapsis will be unavailable for scheduled maintenance.
Mar 12, 14:30 EDT
Mar 12, 2019
Completed - The scheduled maintenance has been completed.
Mar 12, 23:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 20:01 EDT
Scheduled - Citrix desktops will be unavailable due to scheduled maintenance from 8 pm - 11 pm tonight. We recommend logging out of Citrix before 8 pm. Please plan accordingly.
Mar 12, 11:27 EDT
Completed - The scheduled maintenance has been completed.
Mar 12, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 17:00 EDT
Scheduled - Moving the Uachieve DB off of old hardware onto new hardware - Uachieve application will be offline as a result
Mar 12, 14:19 EDT