All Systems Operational

About This Site

Welcome to the UMass Shared Services status page. This page is managed by University Information Technology Services at the UMass Office of the President. It is intended to share any service impacting events for key University IT services. Visit our website for more information about UITS and our services.

* = component is protected by the Secure Access Login Page.

Student Services Operational
* Student Production (Boston, Dartmouth, Lowell) ? Operational
Admissions - UMass Custom Application Operational
Admissions - Check Status Operational
* u.achieve Boston ? Operational
* eTranscript ? Operational
Parent Access Operational
ID Email Lookup Operational
myUMB Applicant Portal Operational
Worcester Student Operational
Human Resources Operational
* HR Direct ? Operational
* PageUp ? Operational
* ePAF ? Operational
Finance Systems Operational
* Finance Production ? Operational
* BuyWays ? Operational
* Effort Certification ? Operational
* UM-Plan: Strategic Financial Planning & Analysis Tool ? Operational
Summit Operational
* Summit - Finance ? Operational
* Summit - HR ? Operational
* Summit - Student ? Operational
* Summit - Executive ? Operational
* Summit - Tableau ? Operational
* Document Imaging (Boston, Dartmouth, Lowell) ? Operational
International Services Operational
* Terra Dotta - Travel Registry ? Operational
* Terra Dotta - Study Abroad ? Operational
* Sunapsis ? Operational
Legal Systems Operational
UMSO Case Logistix Operational
Legal Files Operational
Web Services Operational
* LinkedIn Learning ? Operational
Massachusetts.edu Operational
UMassp.edu Operational
UMSO Collaboration and Communication Tools Operational
UMSO Email Operational
UMSO Outlook Web Access Operational
Office 365 (SharePoint) Operational
UMSO Qualtrics Survey Software Operational
* UMSO Zoom Meetings ? Operational
UMSO Zoom Telephone Services Operational
UMSO DUO Operational
UMSO Duo Security Core Authentication Service Operational
UMSO Duo Security Phone Call Delivery Operational
UMSO Duo Security Push Delivery Operational
UMSO Duo Security SMS Message Delivery Operational
UMSO Network Services Operational
UMSO Wired Operational
UMSO wireless Operational
UMSO VPN Operational
UMSO Operational and Project Services Operational
UMSO Citrix Operational
UMSO Shared Drives Operational
UMSO STAT Operational
* UMSO TeamDynamix ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 18, 2019
Completed - The scheduled maintenance has been completed.
Jul 18, 07:15 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 07:00 EDT
Scheduled - The UMSOVPN1 appliance will be off line during this time. If you need to connect to VPN during that time, please use UMSOVPN2.UMASSP.EDU. To do so, open your Cisco AnyConnect VPN Client and type UMSOVPN2.UMASSP.EDU in the “Connect to” field. All other information will remain the same.
Jul 16, 09:59 EDT
Jul 17, 2019
Resolved - Service now available.
Jul 17, 10:53 EDT
Monitoring - CSW is running and expected to finish by 11 AM.
Position Management is running and expected to finish by 10:45.
Jul 17, 09:56 EDT
Investigating - System currently unavailable. Actively working as an issue.
CSW and Position Management are running late. I'll give more information at a later time.
Jul 17, 08:08 EDT
Monitoring - Batch running late.
CSW is running late. All jobs are running long. I will update with more information later this morning.
Jul 17, 06:49 EDT
Jul 16, 2019

No incidents reported.

Jul 15, 2019

No incidents reported.

Jul 14, 2019

No incidents reported.

Jul 13, 2019

No incidents reported.

Jul 12, 2019
Completed - The scheduled maintenance has been completed.
Jul 12, 07:15 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 07:00 EDT
Scheduled - The UMSOVPN1 appliance will be off line during this time. If you need to connect to VPN during that time, please use UMSOVPN2.UMASSP.EDU. To do so, open your Cisco AnyConnect VPN Client and type UMSOVPN2.UMASSP.EDU in the “Connect to” field. All other information will remain the same.
Jul 11, 15:36 EDT
Jul 11, 2019

No incidents reported.

Jul 10, 2019

No incidents reported.

Jul 9, 2019

No incidents reported.

Jul 8, 2019

No incidents reported.

Jul 7, 2019

No incidents reported.

Jul 6, 2019

No incidents reported.

Jul 5, 2019

No incidents reported.

Jul 4, 2019

No incidents reported.