Major Outage - majority of systems and services are unavailable
Incident Report for UMass Shared Services
Resolved
System and service access is fully restored. We apologize for the inconvenience.
Posted 10 months ago. Jun 27, 2017 - 07:04 EDT
Investigating
The majority of systems and services are currently unavailable to UMSO & Campuses. Updates will follow.
Posted 10 months ago. Jun 27, 2017 - 05:57 EDT
This incident affected: Summit (Summit - Finance, Summit - HR, Summit - Student, Summit - Position Management), Finance Systems (Finance Production, BuyWays, Effort Certification), R25 (R25 Boston, R25 Lowell), Legal Systems (Case Logistix, Legal Files), Student Services (Student Production (Boston, Dartmouth, Lowell), Admissions - UMass Custom Application, Admissions - Check Status, Housing Dartmouth, Housing Lowell, u.achieve Boston, eTranscript, Parent Access), International Services (Terra Dotta - Travel Registry, Terra Dotta - Study Abroad, Sunapsis), Web Services (Massachusetts.edu, UMassp.edu, Office 365), and HR Direct, Document Imaging (Boston, Dartmouth, Lowell).