Major Outage - majority of systems and services are unavailable
Incident Report for UMass Shared Services
System and service access is fully restored. We apologize for the inconvenience.
Posted 8 months ago. Jun 27, 2017 - 07:04 EDT
The majority of systems and services are currently unavailable to UMSO & Campuses. Updates will follow.
Posted 8 months ago. Jun 27, 2017 - 05:57 EDT
This incident affected: Finance Systems (Finance Production, BuyWays, Effort Certification), Summit (Summit - Finance, Summit - HR, Summit - Student, Summit - Position Management), Legal Systems (Case Logistix, Legal Files), Student Services (Student Production (Boston, Dartmouth, Lowell), Admissions - UMass Custom Application, Admissions - Check Status, Housing RMS Dartmouth, Housing RMS Lowell, u.achieve Boston, eTranscript, Parent Access), R25 (R25 Boston, R25 Lowell), International Services (Terra Dotta - Travel Registry, Terra Dotta - Study Abroad, Sunapsis), Web Services (,, Office 365), and HR Direct, Document Imaging (Boston, Dartmouth, Lowell).