Major Outage - majority of systems and services are unavailable
Incident Report for UMass Shared Services
Resolved
System and service access is fully restored. We apologize for the inconvenience.
Posted over 1 year ago. Jun 27, 2017 - 07:04 EDT
Investigating
The majority of systems and services are currently unavailable to UMSO & Campuses. Updates will follow.
Posted over 1 year ago. Jun 27, 2017 - 05:57 EDT
This incident affected: Finance Systems (Finance Production, BuyWays, Effort Certification), Legal Systems (UMSO Case Logistix, Legal Files), Human Resources (HR Direct), Student Services (Student Production (Boston, Dartmouth, Lowell), Admissions - UMass Custom Application, Admissions - Check Status, u.achieve Boston, eTranscript, Parent Access), Summit (Summit - Finance, Summit - HR, Summit - Student), International Services (Terra Dotta - Travel Registry, Terra Dotta - Study Abroad, Sunapsis), Web Services (Massachusetts.edu, UMassp.edu), UMSO Collaboration and Communication Tools (Office 365 (SharePoint)), and Document Imaging (Boston, Dartmouth, Lowell).