Major Outage - majority of systems and services are unavailable
Incident Report for UMass Shared Services
Resolved
System and service access is fully restored. We apologize for the inconvenience.
Posted about 2 months ago. Jun 27, 2017 - 07:04 EDT
Investigating
The majority of systems and services are currently unavailable to UMSO & Campuses. Updates will follow.
Posted about 2 months ago. Jun 27, 2017 - 05:57 EDT
This incident affected: Summit (Summit - Finance, Summit - HR, Summit - Student, Summit - Position Management), R25 (R25 Boston, R25 Lowell), Web Services (Massachusetts.edu, UMassp.edu, Office 365), Legal Systems (Case Logistix, Legal Files), Finance Systems (Finance Production, BuyWays, Effort Certification), Student Services (Student Production (Boston, Dartmouth, Lowell), Admissions - UMass Custom Application, Admissions - Check Status, Housing RMS Dartmouth, Housing RMS Lowell, u.achieve Boston, eTranscript, Parent Access), International Services (Terra Dotta - Travel Registry, Terra Dotta - Study Abroad, Sunapsis), and HR Direct, Document Imaging (Boston, Dartmouth, Lowell).