Summit - Partial Outage
Incident Report for UMass Shared Services
Resolved
Service now available.
Posted Mar 05, 2019 - 16:29 EST
Monitoring
Summit is now available. The root cause of this week's problem has not yet been determined so we will continue to monitor the service for instability.
Posted Mar 01, 2019 - 17:18 EST
Investigating
System currently unavailable. Actively working as an issue.
Summit is not accessible. We continue to work the problems as critical.
Posted Mar 01, 2019 - 16:38 EST
Identified
Some Summit users are receiving errors when attempting to run reports. We are working this as a critical problem. While we attempt to correct the problem access to Summit will be intermittent.
Posted Mar 01, 2019 - 10:27 EST
Monitoring
Service now available. We have made a few more fixes and Summit is now operational. We will continue to monitor the application.
Posted Feb 28, 2019 - 12:10 EST
Investigating
Partial outage. Actively working as an issue. Summit users are again receiving errors when attempting to run reports. We are working this as a critical issue. Until the problem is resolved access to Summit will be intermittent.
Posted Feb 28, 2019 - 10:39 EST
This incident affected: Summit (* Summit - Finance, * Summit - HR, * Summit - Student, * Summit - Executive, * Summit - Tableau).