UMass Shared Services Status - Multiple Applications

Multiple Applications - Major Outage

Incident Report for UMass Shared Services

Resolved

We experienced a production outage on multiple applications for approximately 20 minutes. Production services are fully restored as of 2:50pm(EST). We will continue to closely monitor. We apologize for any inconvenience.

Posted Feb 07, 2017 - 15:02 EST

This incident affected: Human Resources (* HR Direct), Student Services (*Student Production (Boston, Dartmouth, Lowell)), Finance Systems (* Finance Production, * BuyWays, * Effort Certification), Summit (* Summit - Finance, * Summit - HR, * Summit - Student), and * Document Imaging (Boston, Dartmouth, Lowell).