UMass Shared Services Status - Multiple Applications

Multiple Applications - Major Outage

Incident Report for UMass Shared Services

Resolved

Production services are fully restored. We apologize for any inconvenience.

Posted Apr 05, 2017 - 15:12 EDT

Identified

We experienced connectivity issues for multiple applications. Access to all applications should be restored now. We are closely monitoring and will provide an update as soon as possible.

Posted Apr 05, 2017 - 14:43 EDT

This incident affected: Human Resources (* HR Direct), Student Services (*Student Production (Boston, Dartmouth, Lowell)), Finance Systems (* Finance Production, * BuyWays, * Effort Certification), Summit (* Summit - Finance, * Summit - HR, * Summit - Student), and * Document Imaging (Boston, Dartmouth, Lowell).