UMass Shared Services Status - Multiple Applications

Multiple Applications - Partial Outage

Incident Report for UMass Shared Services

Resolved

Monitoring systems detected that multiple services were partially unavailable on Thursday, November 14, from 5:00 p.m. until 5:15 p.m. Services were restored and we continue to closely monitor the system. We are actively investigating the root cause.

Posted Nov 14, 2019 - 17:48 EST

This incident affected: Human Resources (* HR Direct), Student Services (*Student Production (Boston, Dartmouth, Lowell)), Finance Systems (* Finance Production, * BuyWays, * Effort Certification), and Summit (* Summit - Finance, * Summit - HR, * Summit - Student, * Summit - Tableau).