UMass Shared Services Status - Multiple Applications

Multiple Applications - Major Outage

Incident Report for UMass Shared Services

Resolved

We resolved the issue and restored normal operations for all applications. We will continue to closely monitor.

We apologize for any inconvenience.

Posted Sep 22, 2018 - 18:54 EDT

Investigating

Multiple applications are experiencing log in issues, including HR Direct, Finance, Student Systems, and Buyways. We are actively investigating. Updates will follow.

Posted Sep 22, 2018 - 17:43 EDT

This incident affected: Human Resources (* HR Direct), Student Services (*Student Production (Boston, Dartmouth, Lowell), Parent Access), Finance Systems (* Finance Production, * BuyWays, * Effort Certification), and * Document Imaging (Boston, Dartmouth, Lowell).