Multiple Applications - Major Outage
Incident Report for UMass Shared Services
Resolved
Production services are fully restored. We will continue to closely monitor. We apologize for any inconvenience.
Posted 22 days ago. Sep 28, 2017 - 12:26 EDT
Identified
The issue with connectivity appears to be impacting UMSO staff only. It appears the Campuses were not impacted by this incident.
Posted 22 days ago. Sep 28, 2017 - 11:55 EDT
Investigating
We are experiencing connectivity issues for multiple applications. Updates will follow.
Posted 22 days ago. Sep 28, 2017 - 11:40 EDT
This incident affected: Finance Systems (Finance Production), Summit (Summit - Finance, Summit - HR, Summit - Student), Student Services (Student Production (Boston, Dartmouth, Lowell)), and HR Direct, Document Imaging (Boston, Dartmouth, Lowell).