UMass Shared Services Status - Multiple Applications

Multiple Applications - Major Outage

Incident Report for UMass Shared Services

Resolved

Production services are fully restored. We will continue to closely monitor. We apologize for any inconvenience.

Posted Sep 28, 2017 - 12:26 EDT

Identified

The issue with connectivity appears to be impacting UMSO staff only. It appears the Campuses were not impacted by this incident.

Posted Sep 28, 2017 - 11:55 EDT

Investigating

We are experiencing connectivity issues for multiple applications. Updates will follow.

Posted Sep 28, 2017 - 11:40 EDT

This incident affected: Human Resources (* HR Direct), Student Services (*Student Production (Boston, Dartmouth, Lowell)), Finance Systems (* Finance Production), Summit (* Summit - Finance, * Summit - HR, * Summit - Student), and * Document Imaging (Boston, Dartmouth, Lowell).