Monitoring - Due to an unexpected system issue, we are closely monitoring UMass Shared Services. We have an open bridge and communication with our vendor Oracle.
This MAY impact our UMass Shared Services including the Secure Access Login Page, HR Direct, Finance, Summit, Student (Boston, Dartmouth, Lowell, and UMass Medical) applications.
We will be scheduling emergency maintenance this evening to address the instability. We are hopeful that there will not be an emergency impact during business hours. We will send out another communication regarding the timing of emergency maintenance, tentatively scheduled for 5:00 p.m. - 6:00 p.m.
Feb 23, 09:38 EST
This MAY impact our UMass Shared Services including the Secure Access Login Page, HR Direct, Finance, Summit, Student (Boston, Dartmouth, Lowell, and UMass Medical) applications.
We will be scheduling emergency maintenance this evening to address the instability. We are hopeful that there will not be an emergency impact during business hours. We will send out another communication regarding the timing of emergency maintenance, tentatively scheduled for 5:00 p.m. - 6:00 p.m.
Feb 23, 09:38 EST
About This Site
Welcome to the UMass Shared Services status page. This page is managed by University Information Technology Services at the UMass Office of the President. It is intended to share any service impacting events for key University IT services. Visit our website for more information about UITS and our services..
* = component is protected by the Secure Access Login Page.
Student Services
Operational
* Student Production (Boston, Dartmouth, Lowell)
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Operational
Admissions - UMass Custom Application
Operational
Admissions - Check Status
Operational
* u.achieve Boston
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Operational
* eTranscript
?
Operational
Parent Access
Operational
ID Email Lookup
Operational
myUMB Applicant Portal
Operational
Worcester Student
Operational
Human Resources
Operational
* HR Direct
?
Operational
* PageUp
?
Operational
* ePAF
?
Operational
Finance Systems
Operational
* Finance Production
?
Operational
* BuyWays
?
Operational
* Effort Certification
?
Operational
* UM-Plan: Strategic Financial Planning & Analysis Tool
?
Operational
Summit
Operational
* Summit - Finance
?
Operational
* Summit - HR
?
Operational
* Summit - Student
?
Operational
* Summit - Executive
?
Operational
* Summit - Tableau
?
Operational
* Document Imaging (Boston, Dartmouth, Lowell)
?
Operational
International Services
Operational
* Terra Dotta - Travel Registry
?
Operational
* Terra Dotta - Study Abroad
?
Operational
* Sunapsis
?
Operational
Legal Systems
Operational
Legal Files
Operational
Web Services
Operational
* LinkedIn Learning
?
Operational
Massachusetts.edu
Operational
UMassp.edu
Operational
UMSO Communication and Collaboration Tools
Operational
UMSO Email
Operational
Office 365 (SharePoint)
Operational
UMSO Outlook Web Access
Operational
UMSO DocuSign
Operational
UMSO Dropbox
Operational
UMSO Qualtrics Survey Software
Operational
UMSO Slack Apps/Integrations
Operational
UMSO Slack Connections
Operational
UMSO Slack Login/SSO
Operational
UMSO Slack Messaging
Operational
UMSO Slack Notifications
Operational
UMSO Slack Search
Operational
UMSO Zoom Phone
?
Operational
UMSO Zoom Telephone Services
?
Operational
* UMSO Zoom Meetings
?
Operational
UMSO DUO
Operational
UMSO Duo Security Core Authentication Service
Operational
UMSO Duo Security Phone Call Delivery
Operational
UMSO Duo Security Push Delivery
Operational
UMSO Duo Security SMS Message Delivery
Operational
UMSO Network Services
Operational
UMSO Wired
Operational
UMSO wireless
Operational
UMSO VPN
Operational
UMSO Operational and Project Services
Operational
UMSO Citrix
Operational
UMSO Shared Drives
Operational
UMSO STAT
Operational
* IT Service Cloud
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance