All Systems Operational

About This Site

Welcome to the UMass Shared Services status page. This page is managed by University Information Technology Services at the UMass Office of the President. It is intended to share any service impacting events for key University IT services. Visit our website for more information about UITS and our services..

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Student Services Operational
*Student Production (Boston, Dartmouth, Lowell) ? Operational
Admissions - UMass Custom Application Operational
Admissions - Check Status Operational
* u.achieve Boston ? Operational
* eTranscript ? Operational
Parent Access Operational
ID Email Lookup Operational
UMass Chan Medical Student Operational
Academic Technology Operational
Blackboard Learn - Amherst Operational
Blackboard Learn - Boston Operational
Blackboard Learn - Dartmouth Operational
Blackboard Learn - Lowell Operational
Blackboard Learn - Chan Medical School Operational
Blackboard Learn - Partners ? Operational
Blackboard Mobile Application Operational
Help Desk Services ? Operational
Human Resources Operational
* HR Direct ? Operational
* PageUp ? Operational
* ePAF ? Operational
Finance Systems Operational
* Finance Production ? Operational
* BuyWays ? Operational
* Effort Certification ? Operational
* UM-Plan: Strategic Financial Planning & Analysis Tool ? Operational
* Concur ? Operational
Advancement Operational
Advance Operational
Anthology Operational
Evertrue Operational
Marketing Cloud Operational
Raise Operational
Summit Operational
* Summit - Finance ? Operational
* Summit - HR ? Operational
* Summit - Student ? Operational
* Summit - Executive ? Operational
* Summit - Tableau ? Operational
* Summit OAC Operational
* Document Imaging (Boston, Dartmouth, Lowell) ? Operational
International Services Operational
* Terra Dotta - Travel Registry ? Operational
* Terra Dotta - Study Abroad ? Operational
* Sunapsis ? Operational
Legal Systems Operational
Legal Files Operational
Web Services Operational
* LinkedIn Learning ? Operational
Massachusetts.edu Operational
UMassp.edu Operational
UMSO Communication and Collaboration Tools Operational
UMSO Email Operational
Office 365 (SharePoint) Operational
UMSO Outlook Web Access Operational
UMSO DocuSign Operational
UMSO Dropbox Operational
UMSO Qualtrics Survey Software Operational
UMSO Slack Apps/Integrations Operational
UMSO Slack Connections Operational
UMSO Slack Login/SSO Operational
UMSO Slack Messaging Operational
UMSO Slack Notifications Operational
UMSO Slack Search Operational
UMSO Zoom Phone ? Operational
UMSO Zoom Telephone Services ? Operational
* UMSO Zoom Meetings ? Operational
UMSO DUO Operational
UMSO Duo Security Core Authentication Service Operational
UMSO Duo Security Phone Call Delivery Operational
UMSO Duo Security Push Delivery Operational
UMSO Duo Security SMS Message Delivery Operational
UMSO Network Services Operational
UMSO Wired Operational
UMSO wireless Operational
UMSO VPN Operational
UMSO Operational and Project Services Operational
UMSO Citrix Operational
UMSO Shared Drives Operational
UMSO STAT Operational
* UMPO Salesforce Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 3, 2024

No incidents reported today.

Oct 2, 2024

No incidents reported.

Oct 1, 2024

No incidents reported.

Sep 30, 2024

No incidents reported.

Sep 29, 2024
Completed - The scheduled maintenance has been completed.
Sep 29, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 29, 04:00 EDT
Scheduled - will be unavailable from 9/29/2024, 4:00:00 AM through 9/29/2024, 12:00:00 PM due to planned maintenance.
Sep 24, 10:56 EDT
Completed - The scheduled maintenance has been completed.
Sep 29, 12:00 EDT
Update - Maintenance completed at 11:30 a.m.
Sep 29, 11:56 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 28, 20:00 EDT
Scheduled - * Effort Certification will be unavailable from 9/28/2024, 8:00:00 PM through 9/29/2024, 12:00:00 PM due to planned maintenance.
Sep 24, 10:29 EDT
Sep 28, 2024
Sep 27, 2024

No incidents reported.

Sep 26, 2024

No incidents reported.

Sep 25, 2024

No incidents reported.

Sep 24, 2024
Completed - The scheduled maintenance has been completed.
Sep 24, 07:45 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 06:45 EDT
Scheduled - ID Email Lookup will be unavailable from 9/24/2024, 6:45:00 AM through 9/24/2024, 7:45:00 AM due to planned maintenance.
Sep 17, 12:38 EDT
Sep 23, 2024

No incidents reported.

Sep 22, 2024

No incidents reported.

Sep 21, 2024

No incidents reported.

Sep 20, 2024

No incidents reported.

Sep 19, 2024

No incidents reported.