Multiple applications were unavailable between 05:25 a.m. and 5:50 a.m. today, including HR Direct, Finance, Summit, Procurement (BuyWays), Salesforce, Student (Boston, Dartmouth, Lowell, and UMass Medical), and Document Imaging. Applications are responding normally now. We will continue to closely monitor.
Posted Sep 23, 2021 - 06:32 EDT
This incident affected: Human Resources (* HR Direct, * PageUp, * ePAF), Student Services (*Student Production (Boston, Dartmouth, Lowell), * u.achieve Boston, * eTranscript, UMass Chan Medical Student), Finance Systems (* Finance Production, * BuyWays, * Effort Certification, * UM-Plan: Strategic Financial Planning & Analysis Tool), Summit (* Summit - Finance, * Summit - HR, * Summit - Student, * Summit - Executive, * Summit - Tableau), International Services (* Terra Dotta - Travel Registry, * Terra Dotta - Study Abroad, * Sunapsis), UMSO Operational and Project Services (* UMPO Salesforce), * Document Imaging (Boston, Dartmouth, Lowell), and UMSO Communication and Collaboration Tools (* UMSO Zoom Meetings).