UMass Shared Services Status - Multiple Applications

Multiple Applications - Major Outage

Incident Report for UMass Shared Services

Resolved

Shared services are available. We will continue to closely monitor services. We apologize for the inconvenience.

Posted Sep 30, 2022 - 09:59 EDT

Monitoring

Shared services are available. We continue to investigate the issue and will closely monitor services. We apologize for the inconvenience.

Posted Sep 28, 2022 - 22:54 EDT

Investigating

The UITS team is investigating intermittent issues that impact your ability to access shared services, such as Student Systems, HR Direct, Finance, and Summit. We are urgently investigating the issue and apologize for the inconvenience.

Posted Sep 28, 2022 - 20:09 EDT

This incident affected: Human Resources (* HR Direct), Student Services (*Student Production (Boston, Dartmouth, Lowell)), Finance Systems (* Finance Production), and Summit (* Summit - Finance, * Summit - HR, * Summit - Student, * Summit - Executive).