Student Services - Degraded Performance

Incident Report for UMass Shared Services

Resolved

The Student Production (Boston, Dartmouth, Lowell) system is performing normally as of 1:00 p.m. today. We will closely monitor the Student Services and are prepared to quickly take steps to mitigate any impact as needed. We apologize for the intermittent service disruption.

Posted Aug 28, 2019 - 14:00 EDT

Investigating

The Student Production (Boston, Dartmouth, Lowell) system may be intermittently unavailable or experiencing degraded performance. We are actively researching the issue with the highest priority. We apologize for the service disruption.

Posted Aug 28, 2019 - 11:14 EDT

This incident affected: Student Services (*Student Production (Boston, Dartmouth, Lowell)).