Summit - Degraded Performance

Incident Report for UMass Shared Services

Resolved

Service now available.

Posted Jul 20, 2020 - 10:19 EDT

Monitoring

Service now available.

The Summit OBIEE systems is now stable. There might still be an issues with some Finance queries that may run longer. We will keep monitoring the system. We expect any lingering performance issues to be resolved after tonight's Summit Finance batch re-run.

Posted Jul 14, 2020 - 12:19 EDT

Investigating

Performance impacted. Actively working as an issue.
Our monitoring system has alerted us of resource issues caused by some long running queries. We are investigating the cause.

Posted Jul 14, 2020 - 09:50 EDT

This incident affected: Summit (* Summit - Finance, * Summit - HR, * Summit - Student, * Summit - Executive).