Multiple Applications - Major Outage

Incident Report for UMass Shared Services

Resolved

Access to all applications has been restored. We apologize for the service disruption.

Posted Aug 31, 2019 - 01:42 EDT

Identified

Multiple applications are currently unavailable, including Document Imaging, HR Direct, Student Services, Summit and Finance. We are actively investigating and will provide an update when the issue is resolved.

Posted Aug 30, 2019 - 22:43 EDT

This incident affected: Human Resources (* HR Direct), Student Services (*Student Production (Boston, Dartmouth, Lowell)), Finance Systems (* Finance Production), Summit (* Summit - Finance, * Summit - HR, * Summit - Student), and * Document Imaging (Boston, Dartmouth, Lowell).