Summit - Outage

Incident Report for UMass Shared Services

Resolved

Service now available.

Posted Sep 01, 2020 - 16:11 EDT

Monitoring

The Tableau Prod server is now available. The system has been restored from a backup from 08/17/2020 6:00 pm. Please review all workbooks and data sources to make sure you are not missing any. We will monitor the server over the next couple of days.

Posted Aug 19, 2020 - 22:11 EDT

Update

The Summit Tableau Prod Server is down. We are continuing to work with Tableau support to resolve the issue.

Posted Aug 18, 2020 - 15:54 EDT

Investigating

System currently unavailable. Actively working as an issue.

Posted Aug 18, 2020 - 10:41 EDT

This incident affected: Summit (* Summit - Tableau).