Multiple Applications Partial Outage
Incident Report for UMass Shared Services
Resolved
Multiple applications experienced brief outages between 3:00 PM and 4:00 PM today. We took action to restore connectivity and will continue to closely monitor. We apologize for any inconvenience.
Posted 12 days ago. Nov 28, 2018 - 17:17 EST
Update
Multiple applications are intermittently unavailable. We continue to actively investigate the issue and will provide updates as soon as we know more.
Posted 12 days ago. Nov 28, 2018 - 16:13 EST
Investigating
Multiple applications experienced a brief outage. We are actively investigating and will provide updates as soon as possible.
Posted 12 days ago. Nov 28, 2018 - 15:36 EST
This incident affected: Finance Systems (Finance Production, BuyWays, Effort Certification), Legal Systems (UMSO Case Logistix, Legal Files), Human Resources (HR Direct, PageUp, ePAF), Student Services (Student Production (Boston, Dartmouth, Lowell), Admissions - UMass Custom Application, Admissions - Check Status, u.achieve Boston, eTranscript, Parent Access, ID Email Lookup, myUMB Applicant Portal, Worcester Student), Summit (Summit - Finance, Summit - HR, Summit - Student, Summit - Executive, Summit - Tableau), International Services (Terra Dotta - Travel Registry, Terra Dotta - Study Abroad, Sunapsis), UMSO Operational and Project Services (UMSO STAT, UMSO TeamDynamix), and Document Imaging (Boston, Dartmouth, Lowell).