Multiple Applications Partial Outage
Incident Report for UMass Shared Services
Resolved
Multiple applications experienced brief outages between 3:00 PM and 4:00 PM today. We took action to restore connectivity and will continue to closely monitor. We apologize for any inconvenience.
Posted 3 months ago. Nov 28, 2018 - 17:17 EST
Update
Multiple applications are intermittently unavailable. We continue to actively investigate the issue and will provide updates as soon as we know more.
Posted 3 months ago. Nov 28, 2018 - 16:13 EST
Investigating
Multiple applications experienced a brief outage. We are actively investigating and will provide updates as soon as possible.
Posted 3 months ago. Nov 28, 2018 - 15:36 EST
This incident affected: Finance Systems (Finance Production, BuyWays, Effort Certification), Human Resources (HR Direct, PageUp, ePAF), Student Services (Student Production (Boston, Dartmouth, Lowell), Admissions - UMass Custom Application, Admissions - Check Status, u.achieve Boston, eTranscript, Parent Access, ID Email Lookup, myUMB Applicant Portal, Worcester Student), Legal Systems (UMSO Case Logistix, Legal Files), Summit (Summit - Finance, Summit - HR, Summit - Student, Summit - Executive, Summit - Tableau), International Services (Terra Dotta - Travel Registry, Terra Dotta - Study Abroad, Sunapsis), UMSO Operational and Project Services (UMSO STAT, UMSO TeamDynamix), and Document Imaging (Boston, Dartmouth, Lowell).