Document Imaging (Boston, Dartmouth, Lowell) - Outage

Incident Report for UMass Shared Services

Resolved

Service now available.

Posted May 30, 2019 - 16:07 EDT

Monitoring

Service now available.

The DI Application is available and we have observed users logging in. We are monitoring the health of the service currently.

Posted May 30, 2019 - 10:23 EDT

Investigating

System currently unavailable. Actively working as an issue.
We are aware investigating reports of users currently unable to log into the document imaging system both web and client applications.

Posted May 30, 2019 - 09:49 EDT

This incident affected: * Document Imaging (Boston, Dartmouth, Lowell).