Multiple applications were slow to respond between 12:00 p.m. and 12:10 p.m. today, including HR Direct, Finance, Summit, Procurement (BuyWays), Salesforce, Student (Boston, Dartmouth, Lowell, and UMass Medical), and Document Imaging. Applications are responding normally now. We will continue to closely monitor.
Posted Sep 01, 2021 - 12:19 EDT
This incident affected: Human Resources (* HR Direct, * PageUp, * ePAF), Student Services (*Student Production (Boston, Dartmouth, Lowell), * u.achieve Boston, * eTranscript), Finance Systems (* Finance Production, * BuyWays, * Effort Certification, * UM-Plan: Strategic Financial Planning & Analysis Tool), Summit (* Summit - Finance, * Summit - HR, * Summit - Student, * Summit - Executive, * Summit - Tableau), International Services (* Terra Dotta - Travel Registry, * Terra Dotta - Study Abroad, * Sunapsis), Web Services (* LinkedIn Learning), UMSO Operational and Project Services (* UMPO Salesforce), and * Document Imaging (Boston, Dartmouth, Lowell).