HR Direct - Degraded Performance

Incident Report for UMass Shared Services

Resolved

All transactions have posted successfully in HR Direct. We apologize for the inconvenience. We will continue to closely monitor.

Posted Dec 09, 2019 - 16:29 EST

Identified

There are delays in posting some transactions into the HR Direct system. The reports that are used by time keepers are unavailable. We are working on clearing up the transactions and will provide you an update as soon as possible.

Posted Dec 09, 2019 - 10:31 EST

This incident affected: Human Resources (* HR Direct).