Data Center move

Scheduled Maintenance Report for UMass Shared Services

Completed

The scheduled maintenance has been completed.

Posted Mar 17, 2024 - 18:00 EDT

Update

DBA & Systems validation is now 6am - 7am (instead of 4am - 5am)
Software Admin Validation is now 7AM - 9AM (instead of 5am - 7am)
Application validation is now 9am - Noon (instead of 7am - 10am)

@10:24 a.m. Folks continue to work on getting the Hypervisors and Servers up and running - They are on a call currently with Oracle for support.

Posted Mar 17, 2024 - 01:39 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Mar 16, 2024 - 00:00 EDT

Update

Updating impacted services.

Posted Mar 12, 2024 - 15:01 EDT

Scheduled

NOTICE: Planned maintenance to all production applications and services in the Shrewsbury Data Center.

WHAT: UITS will move the entire production Data Center from Shrewsbury to UMass Amherst.

WHEN: Saturday, March 16, 2024, 12:01 a.m. through Sunday, March 17, 2024, 12:00 p.m.

IMPACT: All on-premises UMass production applications, services, and integration points will be unavailable during this time. Please find below a list of non-impacted applications. Additional reminders will be sent as the planned maintenance date approaches.

NON-IMPACTED APPLICATIONS: 3rd Millenium, Affiniquest, Buyways, Blackboard, Boomi, CampusLogic, CAS, Concur, Corestream, Curriculog, Docusign, Dropbox, Drupal-Umassp.edu, Drupal – Massachusetts.edu, EAB GradesFirst, FIN-A360, Flywire, Follett, Gartner, GEO, GetInclusive, GivePulse, GradCas Liaison Business, GradCas Liaison Research, GradeScope, HealixSentinel, HealixTOW, Heroku, HR-A360, Library - Alma, Library - EZProxy, Library - OpenAthens, Library - PrimoVE, LinkedIn Learning, PageUp, Phire, Profiles, Proofpoint, SA-A360, Salesforce, Slack, TrueScreen, Salesforce UPST Community, VDI, WEPA, WSA-360, and Zoom.

WHAT DO I NEED TO DO: Please ensure that everyone who might be affected by this maintenance is made aware of the details provided above. Kindly disseminate this information widely within your respective teams and departments.

QUESTIONS: Please contact your respective application manager if you have any questions regarding this communication.

Posted Mar 04, 2024 - 12:09 EST

This scheduled maintenance affected: Human Resources (* HR Direct, * PageUp, * ePAF), Student Services (*Student Production (Boston, Dartmouth, Lowell), Admissions - UMass Custom Application, Admissions - Check Status, * u.achieve Boston, * eTranscript, Parent Access, ID Email Lookup, UMass Chan Medical Student), Finance Systems (* Finance Production, * BuyWays, * Effort Certification, * UM-Plan: Strategic Financial Planning & Analysis Tool), Summit (* Summit - Finance, * Summit - HR, * Summit - Student, * Summit - Executive, * Summit - Tableau, * Summit OAC), International Services (* Terra Dotta - Travel Registry, * Terra Dotta - Study Abroad, * Sunapsis), UMSO Network Services (UMSO Wired, UMSO wireless, UMSO VPN), Legal Systems (Legal Files), and * Document Imaging (Boston, Dartmouth, Lowell).