UMSO VPN Degraded Performance

Incident Report for UMass Shared Services

Resolved

The underlying issue with UMSO VPN has been resolved. You may need to restore connectivity to UMSO VPN. Remember to log in using only your username and not your full email address.

We apologize for any inconvenience.

Posted Oct 14, 2021 - 16:44 EDT

Investigating

Multiple people have reported issues connecting to UMSO VPN. We are urgently investigating. We suggest that you continue to try and that you maintain an existing connection if possible.

Posted Oct 14, 2021 - 13:57 EDT

This incident affected: UMSO Network Services (UMSO VPN).