HR Direct and Student (Dartmouth, Lowell) - Outage

Incident Report for UMass Shared Services

Resolved

New logins to HR Direct, as well as Student Production for Dartmouth and Lowell, were unavailable between 1:00 p.m. and 1:20 p.m. today. The issue has been resolved and we've confirmed that new logins are successful. We apologize for any inconvenience this caused.

Posted Nov 18, 2022 - 14:28 EST

This incident affected: Human Resources (* HR Direct), Student Services (*Student Production (Boston, Dartmouth, Lowell)), and Finance Systems (* Finance Production).