Document Imaging - Major Outage

Incident Report for UMass Shared Services

Resolved

This incident has been resolved.
Posted Oct 07, 2025 - 14:16 EDT

Monitoring

Functionality to DI has been restored. We are continuing to monitor performance.
Posted Oct 03, 2025 - 11:55 EDT

Investigating

DI is experiencing a major outage. We are urgently investigating the issue and apologize for the inconvenience.
Posted Oct 03, 2025 - 08:57 EDT
This incident affected: * Document Imaging (Boston, Dartmouth, Lowell).